Discover your next career move as a Customer Support Analyst in Fintech. Utilize your Danish language skills and thrive in dynamic jobs across Europe.
Please be advised that we will help you relocate to Sofia, Bulgaria, where the position is located.
Bulgaria offers several opportunities due to its low cost! Sofia is a modern, cosmopolitan city with much to offer, including art galleries, museums, bars, restaurants, and outdoor music and theater festivals. Fans of these sports can frequently be seen trekking or skiing in this quickly-growing city at the base of the Vitosha mountain, barely 300 kilometers from the Mediterranean Sea.
Employees at the TELUS Tower workplace enjoy first-rate perks like a gym, play areas, and a strategic location.
In the role of a Customer Support Analyst for a Fintech Account with Danish and English skills, you will be welcomed into an amazing team and all together you will:
- Resolve issues/questions related to money transfer operations or refer the matter to appropriate departments
- Respond to any request by the client promptly with the right information
- Provide support to customers using various means such as telephone, email, and chat
- Determine and assess the needs of clients to provide satisfaction.
About Company
TELUS Digital Bulgaria is a public corporation (listed as TIXT on NYSE and TSX) and employs the biggest workforce standing at over 4200, in the Customer Experience (CX) and related activities industry in Bulgaria.
The company provides a diverse range of services – planning, constructing, and implementing new-age digital solutions, AI services, customer journeys,s and others. The company’s main objective is to fully comply with all procedures and practices of all our clients.
We are an outsourcing services provider in our own right, and we are not merely a local office of our affiliates.
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Requirements
- While experience in a similar capacity is not required, candidates should speak Danish and English fluently (C1/B2-equivalent).
Offer
- Assistance with relocation expenses (e.g. transport services, accommodation, accommodation expenses, and help in locating a permanent place to stay)
- Training costs will be met in full
- Employment security and chances of professional growth
- Competitive compensation
- Supplementary medical coverage
- There are more than 50 perks and services to select from
- Friendly global workspace
- Help and education
- Bonuses for referring employees
